Running Board Reviews

I made the mistake of not checking reviews of this company before ordering from them. I placed an order on May 22 2021, today is June 15th and still no shipping conformation and my order status still says pending on their website even tho they charged the credit card... Hmmmm not really sure what the issue is but I have called the company to check and they told me they need to issue a support ticket which will take a few days to get a response on the shipping or stock status, kinda the reason I called so they could tell me something? I would not recommend buying from this company and be aware they have other websites such as real truck & Havoc off road. Don't get me wrong it's ok for a company to be behind or out of stock but you have to let your customers know that and not charge them for something they don't have or are incapable of delivering. Use Carid.com or AmericanTruck.com instead, they have their stock clearly listed on item description and will ship within 24 hrs. It's too bad Running Board Warehouse LOL couldn't come thru with product cause they advertise some cool stuff but I guess anyone can post pics and charge for something they don't have on hand... Still trying to figure out why they have the company name Running Board Warehouse when they don't have anything ready to ship. Looks like I'll be canceling my order, Good luck to anyone trying to order from them hopefully you are reading this before placing an order.

Two years ago, I purchased these step bars, in January of 2019, their accounting department had this record in their system. I also have a record of the purchase from by VISA Card. The rubber is turning into a liquefied tar like substance, later hardening and then pealing off, the tar like state gets all over one's cloths & carpet. The step bars were suppose to have a 5 year warranty, I didn't ask for new bars, only rubber step pads & I would replace them myself. Do NOT purchase anything from this vendor, from my experience they will NEVER stand behind their products. (purchased from Running Board Warehouse) *******@yahoo.com

We ordered some running boards from them never received them tried to contact them line always busy FedEx lost them it shows on tracking also finally got them on the phone they refused to refund my money

During the pandemic my wife ordered running board for my truck. They sent the wrong ones and when I emailed them they kept telling me there were right. So I installed them, once i took pictures and showed then they don't fit, they said I cant return them because they were installed. So now Im out $700 because of this POS company. They are horrible.
I wrote a post on their facebook page and it was erased and comments were tuned off so nobody can comment now.
SO PLEASE DONT SPEND YOUR MONEY WITH THEM!
ALSO LOOK THROUGH ALL THE REVIEWS IM NOT THE ONLY PERSON THEY HAVE SCREWED OVER BIG TIME.

Terrible service. Sent me 3 different delivery dates. Them said they can't deliver at all due to back order. Offered me a different set, called and emailed for 3 days trying to get the set they offered. TREIN then emailed (instead of calling) and says they can't get those either. Wasted a month with this company. Buy any where but here. Waste of time.

Bought a set of running boards and they was the wrong ones. I wanted to send them back and they kept telling me they had to call one of the warehouses, never heard from them out 340 dollars DO NOT BUY ANYTHING FROM THIS SO CALLED RIP OFF COMPANY

Bought Ionic running boards RUSTED THRU IN LESS THAN 4 YEARS COMPLETE JUNK would not recommend this garbage to anyone

I spent $900 with this company for some running boards. After a week I sent an email only to get no response, then started calling only to sit on hold forever. Then when I did get someone on the phone the first person gave me the busy shipping times type of BS, then after another week I started calling again and then come to find out that the running boards were in a warehouse in the next city. The lady at running board warehouse then gave me a link to the company and said I have to get in touch with them to schedule my own delivery. I made several attempts to contact the shipper by phone, forget about that, I held on the phone for 45 minute 2 x's. Then I tried by email and they had an auto generated response that said we have forwarded your request to the warehouse for an update. 24 Hrs. Later no response, I cancelled my order, charged it back on my card, and ordered a new set from another vendor and I will have them in 2 days.

If i could leave a negative review i would. Never have i ever been so dissapointed in a company as running board warehouse. Cant deliver an iten cant stop a shipping date that is a month and a half after it was ordered. Liars thieves and just nothing good to say about this company

Took 1 month to even receive a tracking number. Then when I looked up the tracking it was in the same location for almost a week. I called Running Board Warehouse and they wanted me to call the freight company. NO HELP! I do not recommend purchasing anything from this place. I would like to give negative stars but I had to mark 1 start to leave the comment.

Buyer beware! I ordered running boards from this place and received them damaged.
I called and opened up a damage claim, then weeks went by with no follow-up and no response from Running Board Warehouse. I sent multiple follow-up emails and attempted to call the same number the original order was placed through and follow-up damage claim placed only to find this number had been disconnected / no longer in service…
After weeks of no response or follow-up by Running Board Warehouse I was forced to dispute this transaction with my credit card carrier. My credit card carrier refunded my purchase transaction.
ONLY after this took place did Running Board Warehouse get back to me, many weeks later after not responding once, or at all previously.
I firmly believe that if I did not dispute this transaction through my credit card company and get a refund, Running Board Warehouse would have never responded to me or done anything to resolve my receipt of damaged goods.
Buyer beware, find another place to make your purchases! There are plenty of good vendors out there, Runningboard Warehouse in not one of them.

Ordered running boards. Couldn’t tell you about the product, just that I ordered them 3 weeks ago and never received them. FedEx lost the package and this company only ships through FedEx. I requested a refund and they told me it would take 3 days to make a claim for the lost package. Well it’s been 3 days and now they’re telling me it could be 2 more weeks (8+ business days) until I receive a refund. I was told today I would receive a call back about the package but alas nobody called. Extremely frustrated with the customer service for this company and I wish I had just went to a dealership and paid the extra cost to receive a product in a timely manner. I wouldn’t recommend dealing with this company.